CONTACT US    BUY BY PHONE: 508-954-8545

Privacy Policy

We respect your privacy!

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to.

Here are more details:

This privacy notice discloses the privacy practices for VivaOaxacaFolkArt.com. Great care has been taken to ensure the security and privacy of your transactions with us. Rest assured that your credit card information and other personal data will be treated with the highest standards of safety, security, and confidentiality.

Secure Shopping

For your security, orders submitted through our website are encrypted with SSL technology on both the client and server end. S-S-L is short for Secure Sockets Layer, a protocol developed by Netscape for transmitting private documents via the Internet. Your information sent via the Internet can be trusted to arrive privately and unaltered, to our server only. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of all the web pages in our shopping cart.

Please note that E-mail is not encrypted, and is not considered a secure means of transmitting credit card numbers. If you’re concerned about ordering online, you can always place your order by calling 508-954-5329, from 10:00 A.M. – 9:00 P.M. (Eastern Time) 7 days a week.


Information Collection, Use and Sharing

Viva Oaxaca Folk Art is committed to ensuring the privacy of its customers. We keep confidential any information you may enter during ordering.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via the website itself, via email or other direct contact from you. We will not sell or rent this information to anyone.

If you shop with us via VivaOaxacaFolkArt.com, we collect the following information about you: name, address, phone number, email address, billing information including credit card number and expiration date as well as the names, addresses and phone numbers of gift recipients (if any). We use your name, address, phone number, billing information/credit card information to process your order. The email address you provide is used for internal purposes, such as confirming and tracking your order or contacting you in case of a problem filling your order.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Viva Oaxaca does not send unsolicited mail, unless it is a confirmation of a recent purchase or notice of shipping, or contact regarding a problem with your order.  The only general mailings we send out are to a list of customers who have specifically registered to join our email list. And we will never sell, rent, or lease addresses to 3rd parties.


The Magic of Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a visitor’s hard drive to help us improve your shopping experience on our site and to identify repeat visitors to our site. For example, if you place items in the shopping cart but do not immediately complete the purchase, the items will still be there waiting for you if you return to the cart later in the day. This is accomplished through the use of cookies. Cookies can also enable us to track and target the interests of our users. Shoppers who come to our website through clicking an ad on a Google search page are also tracked by cookies. This is to determine whether the user makes a purchase or not. The cookie that Google adds to a user’s computer when he/she clicks on an ad expires in 30 days. This measure, and the fact that Google uses separate servers for conversion tracking and search results, protects the user’s privacy.

Users who don’t wish to participate in tracking activities can easily disable cookies by setting their Internet browser user preferences. Usage of a cookie is in no way linked to any personally identifiable information on our site.


Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites, such as YouTube, may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Links to Third Party Sites

Our web site may contain links to other web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. Accessing linked sites is at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such sites.
Your Feedback is Welcome

We welcome your feedback to help us improve our privacy policy and build a better online shopping experience. You may E-mail us through our onsite contact page, or write our office at Viva Oaxaca Folk Art, PO Box 22, Douglas, MA 01516.

This Privacy Policy was last modified on April 10, 2021. We may from time to time update this Policy, so we invite you to review this page periodically. In the event this Policy changes, we will inform you by posting an updated Policy on this web page.

 




 

1. WHAT DO WE DO WITH YOUR INFORMATION?

The Viva Oaxaca Folk Art ecommerce store will be what’s known as the “Controller” of the personal data you provide to us.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

2. CONSENT

When you provide us with personal information to create an account, place an order, arrange for a delivery or return a purchase, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, on your account page by using our contact us form or by contacting us at info@vivaoaxacafolkart.com.

3. DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

4. PAYMENTS

We use a third party payment processor(s) to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers.

5. THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

All the personal data we process is processed by our staff in the USA. For the purposes of IT hosting and maintenance this information is located on servers, also within the USA, on a secure server behind a firewall. No 3rd parties have access to your personal data unless the law allows them to do so.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.



Cookies

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

$XCART_SESSION_NAME  (xid_…), Remembers the user’s shopping cart contents. Remembers the user’s personal account information (name, address, orders history, etc)

eucl_cookie_access EU Cookie Law module cookie; stores the user’s cookie preferences

$XCART_SESSION_NAME . ‘C_remember’
$XCART_SESSION_NAME . ‘B_remember’
$XCART_SESSION_NAME . ‘A_remember’
$XCART_SESSION_NAME . ‘P_remember’

  Allow to restore the user’s context (store codes that allow X-Cart to know where to redirect the user after log-in, store some parameters for wishlist and special offers bonuses pages)

adv_campaignid
adv_campaignid_time

  Remember the user’s membership in an affiliate program (if any)

mailchimp_campaignid
mailchimp_landing_site
  Stores MailChimp campaign ID and landing site

partner_clickid
partner
partner_time

  Allow collection of statistics on the user’s purchases

GreetingCookie Remembers the user’s name for the greeting message

store_language Remembers the user’s language preferences

RefererCookie Stores the URL of the site from which the user came to the store

7. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

9. QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Data Protection Officer at info@vivaoaxacafolkart.com.

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